Accenttech’s system implementation can be summarized as follows: making the new system available to a prepared set of users (the deployment), and positioning on-going support and maintenance of the system within the Performing Organization (the transition). At a finer level of detail, deploying the system consists of executing all steps necessary to educate the Consumers on the use of the new system, placing the newly developed system into production, confirming that all data required at the start of operations is available and accurate, and validating that business functions that interact with the system are functioning properly.
Transitioning the system support responsibilities involves changing from a system development to a system support and maintenance mode of operation, with ownership of the new system moving from the Project Team to the Performing Organization.
A key difference between system implementation and all other phases of the lifecycle is that all project activities up to this point have been performed in safe, protected, and secure environments, where project issues that arise have little or no impact on day-to-day business operations. Once the system goes live, however, this is no longer the case.
Any miscues at this point will almost certainly translate into direct operational and/or financial impacts on the Performing Organization. It is through the careful planning, execution, and management of System Implementation activities that the Project Team can minimize the likelihood of these occurrences, and determine appropriate contingency plans in the event of a problem.
Our systems implementation’s phase consists of the following processes:
* Prepare for System Implementation, where all steps needed in advance of actually deploying the application are performed, including preparation of both the production environment and the Consumer communities.
* Deploy System, where the full deployment plan, initially developed during System Design and evolved throughout subsequent lifecycle phases, is executed and validated.
* Transition to Performing Organization, where responsibility for and ownership of the application are transitioned from the Project Team to the unit in the Performing Organization that will provide system support and maintenance.